FAQ's Page
Our Baby Girl Bracelet and Jewelry FAQ's
Sher's Wares
45 Saddle Rock Rd
Silver City, NM 88065
Call toll free at 1-888-534-2549 or 505-535-2572
Here we answer some of the questions our customer have regarding:
Baby girl bracelets
Crystal birthstone bracelets
Fine baby girl jewelry
Baby girl pearl necklace and bracelet materials
Shipping information
Baby jewelry care
Return of baby jewelry
and more.
If we have not answered your question/s, please contact us and we'll do our best to help. What is Swarovski Crystal? TOP
Swarovski crystal is one of the finest in the World. They are from Austria and exceed all others in terms of quality and elegance. We use only Swarovski Crystals in our baby girl bracelets. What are Swarovski Crystal Pearls? TOP
Swarovski Crystal Pearls are perfect simulations of natural pearls. Each Swarovski Pearl begins with a crystal sphere that gives the pearl its ideal weight. Then each pearl bead is uniformly coated with iridescent, mother-of-pearl-like layers. The even coating together with the crystal base of the pearl beads give them a luminosity and luster similar to that of genuine natural pearls. When the description of our baby girl jewelry says Swarovski Crystal Pearls, this is what we are using. What are Freshwater Pearls? Are they real pearls? TOP
Yes, freshwater pearls are real, genuine pearls. They are cultured in fresh water. Because freshwater pearls are a natural material, they will vary slightly in size and color. Freshwater pearls come in many shapes. We only only the finest fresh water pearls in our baby girl fresh water pearl jewelry.
How long will it take to get my order? TOP
Most orders are shipped within 3-5 business days; many times much sooner; However, please remember, your baby girl bracelet isn't made until your order is placed. Created especially for your little one. If for some reason your order is delayed, we will be sure to notified you. How long will it take to receive my Holiday orders? TOP
Since baby jewelry is a popular gift, shipping times may vary during the Holiday Season. Please order early.
I'm in a hurry, do you offer expedited shipping methods? TOP
Yes. We understand that sometimes you need your baby girl jewelry right away. We offer expedited shipping of your order for an additional cost. Just email or call for details. Toll free at 1-888-534-2549 or 505-535-2572. Is the jewelry sturdy? TOP
Yes. We use the finest jewelry stringing wire on all our baby girl bracelets and necklaces. It is nylon coated stainless steal with 19 flexible strands and a break factor of 10 lbs. We use sterling silver findings to secure all clasps and attachments. However, our baby jewelry is a keepsake and should be cared for appropriately. Do you use sterling silver? TOP
Yes, all our baby girl bracelets, charms and findings are made with sterling silver. What if I order the wrong size? TOP
You may send your baby jewelry back at your expense and I will make the corrections to the size at no additional charge. You must also pay for return shipping. If this happens more than once or after 30 days, there will be a charge of $5.00 plus shipping for any changes. What if you make a mistake in my fine baby jewelry order? TOP
All corrections will be made at no charge and I will pay all additional shipping and handling. Please see our 100% Satisfaction Guarantee for more information. What is your return policy? TOP
We want to make sure you are happy with the baby girl jewelry. If, in the first 30 days after receiving your jewelry, you decide you are not happy, we will issue a full refund (less shipping) once item is received back in it's original condition. If for any reason you are unhappy, we will work with you to make any changes necessary, however, if you would just rather return it that is fine also. What if my jewelry needs repair after 30 days? TOP
We are more than happy to make any repairs necessary. Repair charges will be based on the work needed to fix the baby jewelry. Customer will also be responsible for all shipping and handling charges. Please call Toll Free at 1-888-534-2549 or 505-535-2572, or send us an email. Do you offer a wholesale program? TOP
No, I'm sorry we don't.
How do I clean my baby girl jewelry? TOP
For pearls, whether Fresh Water or Swarovski, simply wipe them with a soft cloth or wash them off with warm water (no soap). Be sure to dry them thoroughly with a soft cloth. Avoid getting chemicals on your pearls like chlorine, soap, hair spray and perfume. As we all sterling silver can tarnish over time. To keep it shiny, use a jewelry polishing cloth and store your fine baby jewelry in an airtight container (like a baggie or a Tupperware bowl).Try storing your baby girl jewelry with a piece of chalk to absorb any moisture. Where are you located? TOP
We are located in beautiful Silver City, New Mexico. The original stomping ground for Billy the Kid. (or at least that's what they tell us.) We are about 3 hours from Tucson, AZ, heading east. Do you have a printed catalog? TOP
Not at this time. May I have the jewelry shipped directly to the gift recipient? TOP
Absolutely. Just make sure to communicate with us so we make sure to send it to the location of your request. Do you offer gift wrapping or gift cards? TOP
All our baby girl jewelry comes in lovely white organza sachet bags with satin ribbon. For further wrapping or gift cards, please call or send an email. Do you offer coupons or discounts? TOP
Yes. Become a member of our mailing list and receive notificaion of our wonderful sales. We also offer large order discounts on all our fine baby girl jewelry. Please contact us at1-888-534-2549. Or email us for details. We plan on starting a rewards program shortly. Please check back often. How do I sign up for your newsletter ? TOP
Periodically we send an informational newsletter about our baby girl jewelry. Your personal information is never shared with third parties nor is it used for any other purpose than to be a service to our subscribers.
Our newsletter is designed to provide information about our baby girl jewelry for our valued customers. This information includes up coming sales, new products, events and anything new here at Baby Girl Bracelets by Sher's Wares.
Each newsletter gives you the option to unsubscribe so you can feel comfortable giving it a try. We hate spam just as much as you do.
Currently our newsletters are only mailed a few times a year, but we hope to start mailing them on a more regular basis. How do I know it's safe to buy from you? TOP
We use PayPal exclusively. Click to see their policy. You may also want to check out our customers comments. If you find you have any additional questions, you can always call us at our toll free number, 1-888-534-2549.
It is our desire to make your shopping experience a welcome one. |